Frequently Asked Questions


1. What does the term "value based approach" mean?
2. How do you partner with your clients?
3. How do we know the project is complete?
4. Where do you work?
5. What does Business and Technology Innovation refer to?

Answers


1. What does the term "value based approach" mean?

Value is determined by working in partnership to clearly define the desired outcome which will meet your objective, individually and corporately. By working with you to determine influencing factors and identify obstacles, we can establish measures of success. Measures may be in areas such as cultural change, business process change with a focus on you achieving a ROI (return on investment).  


2. How do you partner with your clients?

Partnerships are built on mutual Trust.  Starting with a relationship, trust has foundational principals which we adhere to. Character is underscored by Intent and Integrity.  Intent (Caring, Transparency, Openness) and Integrity (Honesty, Fairness, Authenticity) provides the foundation to move forward toward common objectives. Competence is underscored by Capability and Results. Competence: Capability (Skills, Knowledge, Experience) and Results (Reputation, Credibility, Performance) supported by referrals and testimonials.  

3. How do we know the project is complete?

As partners, we have jointly come to a definition of measurable success.  This is reinforced throughout the project which has a begin and an end.  If scope change is required, we mutually agree and define the associated value of the new scope, again mutually agreeing on the definition of the end of the project.

4.  Where do you work?

We work from the most effective location possible and commonly from our corporate offices. In a global economy and with virtual offices of clients around the world, we can accomplish what is needed by direct interaction with key contributers. We have multi-cultural experience having worked with people in countries around the world.


5.  What does Business and Technology Innovation refer to?

Innovation opportunities start with a mutual understanding of the business objective. Once defined, technology overlay's can be applied which often combine the business process and solution with a technology transformation. Innovation can be applied to people, process and the technology solution.

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